Payment Options

Brown’s Gas Company understands that not one single payment plan is the right fit for everyone, so we offer a variety of choices to best suit your needs:

  • In-House Credit Accounts
  • Budget Plan Accounts
  • Credit Card/Auto Pay Accounts
  • Prepay Accounts

To enroll in any of these payment options, please call us at (530) 743-3976 or (800) 544-5336 and our staff will be glad to assist you.

In-House Credit Accounts

This is our most popular type of account because of its ease and convenience. Once your account is established, you will automatically receive bi-monthly statements for services performed.

Payment is due 10 days after said delivery or services. If your account becomes past due, please refer to our non-payment policy for options.

Please note: If you choose this option, we’ll run a credit check to determine if a deposit is needed to establish your account based on your credit score. Once it has been determined if a deposit is needed or not, upon agreement with you, the account is established.

Budget Plan Accounts

In order to help our customer ease the pain of high winter bills, we have a budget plan available.

Through this plan, your estimated annual fuel payment will be divided into 12 months so that each month’s payment will be manageable and predictable—no spikes or surprises during the peak winter months.

If this sounds like a good option for your budget, give us a call and we’ll set you up with low, individualized monthly payments for the year.

Budget Plan Conditions

  1. If you’re a new customer and do not have any history, your payment will be based on appliances in the home and/or prior home history until sufficient usage history is established, at which time we will re-evaluated and adjust payments to fit your usage.
  2. During the months of February, June, and October, your budget plan will be reevaluated to verify that your budget payment is going to keep your bill balanced over a 12-month period. If we need to make an adjustment to meet the above, it will be adjusted on your statement and reflected on your next bill.
  3. Once you are enrolled in the budget plan, you will remain on the plan until (a) you call us directly to discontinue, or (b) you miss two continuous budget payments.
  4. If you miss two budget plan payments, you will automatically be taken off the budget plan and your account will be due and payable in full—no exceptions. Once the account is paid in full, if you wish to go back on the budget plan, all rules stated above will be followed.

Credit Card/Auto Pay Accounts

For your convenience, you may set up an automated monthly credit card account. With this plan:

  • You may choose which date of the month you would like your credit card processed (excluding 29–31).
  • You will be sent a statement prior to each transaction showing the amount that will be charged to your credit card.

To set up an account, please call our office at (800) 544-5336 with your credit card information, which is stored in our secure in-house computer system.

Prepay Accounts

While we do not offer cash on delivery (COD) accounts, you may prepay in the office during our regular business hours (Monday–Friday, 8:00am–4:00pm). If you choose to be a prepay customer, you will be expected to keep track of your own fuel levels and call us when your tank is at 30% in order for our driver to make arrangements for a delivery.

We strongly discourage this option, as it tends to cause hardship for the customer and the driver alike.

Payment Methods Available

Walk In: Cash, check, credit card, and money orders
Mail: Check and money orders only
Phone: Credit card only
Online: Online payment and account information through our customer login.
Auto Pay: Credit card only

Brown's - Payment Options