800
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info@brownsgasco.com

Out of Gas Service

If you’re a current Brown’s Gas Company customer and find your propane tank is empty, please follow the instructions below based on your situation.

KEEP FULL CUSTOMERS

If You Run out of Gas…

In the unfortunate instance that you should run out of gas, please call us at (800) 544-5336. We have a 24-hour live answering service to assist you. If it is found that you are out of gas due to our error, we will be there to correct the situation the same day, usually within 2 hours. There will be no charges for these services.

We have a service technician on call 24 hours a day, 7 days a week that will be available to help with your situation.


WILL CALL CUSTOMERS (includes Prepay Customers)

If You Run out of Gas…

In the unfortunate instance that you should run out of gas during our normal business hours, please call (800) 544-5336 for assistance. If it is found that you are out of gas by neglecting to read your tank and call for delivery 7-10 days in advance, we may provide immediate service if you agree to the special trip fee listed in our Out of Gas Policy.

If it is found that you are out of gas due to our error, we will attempt to be there to correct the situation the same day.

If there are unforeseen or other circumstances that have caused the out-of-gas situation, we will try to correct the circumstance and get you back in service as quickly as possible based on our schedule.

AVOID POSSIBLE OUT-OF-GAS FEES—BECOME A KEEP FULL CUSTOMER TODAY!


IMPORTANT: If you are out of gas due to non-payment, there will be a charge for after-hours service. Please read our “Out of Gas Policy” for details about after-hour charges for our services.

Our Regular Business Hours

Monday–Friday
8:00am–4:00pm


Brown's - Out of Gas Service