Should you ever have problems with your propane equipment or find yourself in a fuel run-out situation, Brown’s Gas Company offers customers 24-hour emergency service. We are available to take your call any time day or night, 365 days a year.
If you need service after our regular business hours, your call will be taken by our live answering service personnel and dispatched to our on-call service technician who will gladly come to your home to take care of your emergency.
No matter the situation, no need to panic—you’ve got Brown’s Gas Company on your side!
What to do if you smell Propane
1. NO FLAMES OR SPARKS! Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
2. LEAVE THE AREA IMMEDIATELY! Get everyone out of the building or area where you suspect gas is leaking.
3. SHUT OFF THE GAS. Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right (clockwise).
4. REPORT THE LEAK. From a neighbor’s home or other nearby building away from the gas leak, call your propane retailer, Brown’s Gas Company, right away. If you can’t reach us, call 911 or your local fire department.
5. DO NOT RETURN TO THE BUILDING OR AREA until your propane retailer determines that it is safe to do so.
6. GET YOUR SYSTEM CHECKED. Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.
Emergency Service Lines:
Local: (530) 743-3976
Toll Free: (800) 544-5336
“I don’t ever have to worry about running out of gas. They come periodically to check to see if I need it and if I do they give it to me. If I don’t, they come back another time. When I first got Brown’s Gas, one of their employees came up to install the tank because I didn’t have propane when I bought the house. He killed a 6 foot rattlesnake for me that was holding me hostage on my front porch.” Darlene Hart